Shipping Policy
Shipping Policy
At Lumivé, we partner with trusted suppliers to deliver your order as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| Canada & United Kingdom | 10–18 business days |
| Australia & New Zealand | 10–20 business days |
| Rest of World | 12–25 business days |
Delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.
Shipping Costs
We offer free standard shipping on all orders. No minimums, no surprises at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Tracking may take 2–5 business days to update after shipping.
Customs & Import Duties
International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the recipient and are not included in our prices. Lumivé is not responsible for customs delays.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at contact.gabrielmorp@gmail.com and we will investigate immediately.